Privacy Policy

1. About us
2. Information we collect
3. How we use the information
4. What if I don’t provide some or all of the information requested?
5. What grounds (legal basis) are we processing the data under?
6. Sale of the Business
7. Cookies
8. How we protect your data
9. Your rights regarding your personal information
10. Right of complaint to the Regulator for Data Protection
11. How long we hold your data
12. Links to third-party websites
13. Updates to the privacy policy
14. Contacting us

1. About Us

This website www.catholicheritagearchive.com is owned and operated by Findmypast Limited (FMP), a company registered in England and Wales no. 04369607, having its registered offices at The Glebe, 6 Chapel Place, Rivington Street, London, EC2A 3DQ.

FMP is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK and we are registered on the Data Protection Public Register number Z6639808. Our Data Protection Officer will be happy to deal with any queries or requests regarding the data we hold about you. They can be contacted at [email protected] or by post to Data Protection Officer, The Glebe, 6 Chapel Place, Rivington Street, London, EC2A 3DQ.

2. Information we collect

Information we collect about you

When you register on our website, we collect your name and email address. This allows us to process your registration.

Sometimes, we may ask you to provide other contact details, such as phone number or address, to carry out our surveys. You will always be given the option to withhold these contact details at the time you complete the survey.

We do collect some information from cookies, pixels and similar software which allows us to understand how you arrive on our websites, how you use and navigate around them, and how you interact with our email. This information is used to improve our services and communication. We obtain some information from Google Analytics.

In order to purchase a subscription or credits for Findmypast you must be over 18 years old. More information about our age restrictions can be found in our terms and conditions.

3. How we use the information

We will use your personal information for a number of purposes including

• To manage the website (including your account);
• For administration purposes. This means we may contact you regarding Site services or to let you know that a service or online site has been suspended for maintenance, if your account is about to expire to ask if you wish to continue, or if an online account has become dormant to ask if you wish to retain the account before we close it.
• We use IP addresses and device identifiers to identify the location of users, to establish the number of visits from different countries.
• For analysis and research to improve our services.
• To improve your search results.
• A certain amount of advertising is tailored to the individual based on viewing and/or purchase habits. This is a common practice known as online behavioural advertising.
• We may show you relevant advertising on third party sites (e.g. Facebook, Google, and Twitter). Some third party sites allow you to request not to see messages from specific advertisers.
• To conduct surveys with you.
• We may use and disclose information in aggregate (so no individuals are identified) for marketing and strategic development purposes.

Service messages

We send service emails to you to administer the service. Service emails include registration confirmations and emails that provide useful information about how to use a service or feature when you sign up or start using it. We will also send you a service email if we make a fundamental change to the website, or to our terms & conditions that we think we need to make you aware of, or to let you know important information about your account.

4. What if I don’t provide some or all of the information requested?

The impact of this will depend on what information you withhold, but the main impacts may be:

• You will not be able to access the Records.
• We will not be able to contact you to let you know of problems regarding the services provided.

5. What grounds (legal basis) are we processing the data under?

There are a number of grounds we process your data under. These are:

• Contractual – we need the information to perform the contract for services you have requested.
• Legal – should we be legally required to contact you concerning a service.
• Legitimate interest – this means the processing is in Findmypast’s interest. It allows us to manage the customer relationship effectively and efficiently and improve the goods and/or services we provide by better understanding how our online provisions are used and which goods are popular with which groups of individuals.

6. Sale of the Business

In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.

7. Cookies

This website uses cookies. For more information about what cookies are, what we use them for and how you can delete them, please read our cookies policy.

We do collect some information from cookies and similar software that allows us to understand how you arrive on our websites and use and navigate around them so we can improve the sites. We obtain some information from Google Analytics and Facebook. The Facebook information provided is limited to your email address and only that which you have previously agreed with Facebook that they can share.

8. How we protect your information

Findmypast follows strict security procedures in the storage and disclosure of personal data, which you have given us, to prevent unauthorised access to, and loss, misuse or alteration of your personal data in accordance with UK data protection legislation. We are committed to international security standards and Findmypast are ISO 27001 certified for our information security controls.

How to keep your information safe?

You are responsible for keeping secret any confidential passwords or other login or access details that you select or which we allocate to you. While we take steps to ensure the security of your information, there is a risk that any information transmitted over the Internet and stored on a computer may be intercepted or accessed by an unauthorised party. If you think that someone has accessed your information held by us without your permission or gained unauthorised access to your login details, you must notify us at [email protected].

We also recommend that if you use a shared computer or a computer in a public place such as a library that you close your browser when you have finished your session.

9. Your rights regarding your Personal Information

Under the Data Protection law, you have a number of rights with respect to your personal information, which are:

• Correcting your Information
You are entitled to have your personal information updated to ensure it is up to date and accurate. In order to maintain the accuracy of the information we hold, you can update your personal details through your ‘My Account’ page or by sending us an email to [email protected].
• Withdrawing Consent
You have the right to withdraw your consent to any processing that is currently being done under your consent, such as marketing. Consent can be withdrawn by updating your preferences in the email preference centre or through ‘My Account’. You can also email to [email protected].
• Obtaining a copy of your Information
You have the right to receive a copy of the personal information we hold about you. You can do this by contacting [email protected] from the email address attached to your account, providing the full name attached to your account.
• Deleting your information
You can request that we delete personal information in certain circumstances. These will be specific to each case. You can do this by contacting [email protected] from the email address attached to your account, providing the full name attached to your account.
• Data Portability
You have the right to ask us to transfer the personal information that you have given us to another controller.
• Restricting Processing
You can request a restriction on the processing of your data in some limited circumstances. Examples are concerns over data accuracy or we no longer need to hold your data but you have requested its retention by us to aid you in a legal matter. You can do this by contacting [email protected] from the email address attached to your account, providing the full name attached to your account.
• Right to object to Processing
• You have the right to request that we stop processing your data for marketing purposes and in other limited circumstances such as asking us not to process your data by wholly automated means or not to analyse your information for targeted content etc. (also known as profiling).

You can action any of these rights by contacting our Customer Support Team at [email protected] or by post to Data Protection Officer, Findmypast, 6 Chapel Place, Rivington Street, London EC2A 3DQ.

10. Right of complaint to the Regulator for Data Protection

The data protection laws in the UK are regulated and enforced by the Information Commissioner’s Office (ICO). Each individual has the right to raise a concern to their country’s regulator if they have any worry about how their personal information and/or privacy is treated. To report a concern with the ICO, you can do this via the ICO’s website, follow the links or have an online Live Chat.

Call the ICO helpline on 0303 123 1113

Email: [email protected]

Postal address:
• Information Commissioner's Office
• Wycliffe House
• Water Lane
• Wilmslow, Cheshire,
• SK9 5AF

11. How long we hold your data for

Some of the information you provide to us will be necessary to carry out repeated tasks, such as verifying your identity when signing in to use an account or providing our services to you. We will keep this information for as long as you remain a registered user of any of our sites and for so long as reasonably necessary. After this time, we may need to hold your personal data in order to meet our legal obligations or identify or resolve issues or causes of action. If your account is inactive for more than five years we reserve the right to delete any information you have provided to us.

12. Links to third-party websites

Our website contains links to other websites belonging to third parties which are not covered by this privacy policy. If you want to go through to a third-party website, please make sure that you read the privacy policy for that website.

13. Updates to this policy

Our website contains links to other websites belonging to third parties which are not covered by this privacy policy. If you want to go through to a third-party website, please make sure that you read the privacy policy for that website.

13. Updates to this policy

We may update this policy at any time without notice. We will tell you that we have updated the policy by emailing you at the email address you have provided to us and/or by posting an announcement on the website. By continuing to use the website after we have emailed you or posted a notice informing you of an update, you accept the changes to this Policy.

Privacy statement last updated 29 January 2019.

14. Contacting us

Email: [email protected]

If you have any questions about privacy or wish to update your details or have them removed from our mailing list at any time, please contact us at:

Postal address:
• Data Protection Officer
• Findmypast
• 6 Chapel Place
• Rivington Street
• London EC2A 3DQ